Christmas Holidays

The Shoalhaven Water Office will be closed for normal business activities during the Christmas Holiday Period commencing 4:00pm Wednesday 24 December and reopen 8:30am Monday 5 January 2015.

Customers with concerns regarding the normal provision of;

  • effluent pumpout or septic tank cleanouts
  • water quality or water outages, or
  • sewerage services

Please contact our Afterhours Call Centre on 02 4421 3100.

Alternatively, Shoalhaven Water can be contacted on 0422 803 013 for matters of an urgent nature.


REMS update

The second phase of the REMS development has just started which will see the scheme double its capacity.


Water Snapshot

Water storage levels and the daily city water consumption.


Drinking water quality monitoring results

Detailed results on Shoalhaven Water’s framework for the management of drinking water quality.


Water usage cost calculator

Now you can instantly calculate how much your home water usage charges are at any time.


UN Environment Award Logo

UNAA World Environment Day Awards 2014 Winner

For Full details about this presitgious award click here.

New live weather
updates & forecasts

Get up to the minute weather forecasts, tide times and surf reports for your local area.

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Changing your

If you are moving house or changing your phone number you can do it online here.

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EPA Pollution
Monitoring Data

Pollution monitoring data is collected by Shoalhaven Water, as required by the EPA.

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How to read
your meter

Learn to read your water meter so you can track the amount of water you have used.

Read more..