Septic Tank Cleanout Service

Septic tank cleanouts are conducted to ensure the ongoing working of the system is maintained. If the tank is not cleaned out on a regular basis then a layer of sludge will settle on the bottom of the tank and decompose and eventually cause failure. 

Septic Tank Cleanout

How do I arrange a septic tank cleanout?

Simply follow this link to Request a Septic Tank Cleanout.

We offer the following service options:

Standard Cleanout - this is a pre-paid service using your credit card and will be conducted within 3 working days of us receiving your request. 

Emergency Cleanout - this service will be conducted within 24 hours. Contact us directly on 02 4429 3214 so that we can escalate your request as a high priority. The emergency cleanout will incur an additional fee alongside the standard cleanout fee and you will be billed for this. 

Follow the link to review the Effluent Removal - Fees & Charges

Maintaining a Septic Tank

Systems if carefully operated, can last 10 years before a cleanout is required. This of course depends on the care each system receives. The following is a guide on how to achieve the most from a system.

Points to consider:

  • Every property that has an effluent pump out system (contained tanks) should be on a scheduled service frequency to maintain the approval to operate the system.
  • Septic cleanouts (seep away systems and the collection tank of an effluent system) should be conducted at least every 10 years depending on the degree of use and care of the system discharges. Trenches to septic tank seep away systems should ideally be located away from trees and have cleared exposure to direct sun. Grass should be cut regularly to promote drying. 
  • Septic tanks are meant to be full. Some odours may be present and this is not unusual. 
  • During excessive rain periods, rainwater may infiltrate the tanks or trenches on the property causing the system to fail. Keeping the tank lid clear of grass, plants and weeds is a good way of caring for your tank, if cracks appear in the lid and noticed it is important to get them fixed.

Trouble Shooting & Warning Signs

Look out for a few warning signs that signal that there are troubles with the septic tank. Ensure that these problems are attended to immediately to protect the health of residents and the environment.

Look out for the following:

  • Water that drains too slowly 
  • Drainpipes that gurgle and make noises when air bubbles are forced back through the system 
  • Strong and persistent sewerage smells indicate a likely problem 
  • Water is backing up into the sink which may indicate that the septic system is already failing