Request an extra pumpout

For an additional fee you can pre-arrange an extra pumpout service to avoid overflows from peak season or if occupancy in the household increases.

An extra service will be conducted within three (3) working days of Council receiving the booking.

Please note: If your tank is at full capacity or risk of overflowing, an emergency service is required. Emergency services can be undertaken within 24 hours, but additional charges will apply.

Steps to request

Before you start

Emergency pumpouts

If you require an emergency pumpout, call us immediately on (02) 4429 3214 so that we can escalate your request. Additional fees apply to emergency pumpouts.

How to request

Complete the online request form

The applicant will be invoiced for the applicable fees. Emergency pumpouts will incur additional fees.

Click here to view form.

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539

Avoiding an emergency

Our guide to avoiding an emergency service is:

  • Monitor the level of contents in the tank
  • Schedule an extra service if required
  • Talk to visitors about the need to reduce water discharge into the system