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Contact us

We want to make it easy for you to get in touch so there are lots of ways to contact us.

Online

Use our multi-purpose online form to report a non-urgent water or sewer related issue.

Browse the range of online service requests.

During office hours click on the Chat icon to talk with one of our friendly customer experience team online.

We are available between 8:30am and 5:00pm to handle all customer enquiries.

If you are experiencing an emergency outside of business hours, our after-hours contact centre will assist you.

Office hours: 8:30am to 5:00pm, Monday to Friday
Cashier hours: 8:30am to 4:45pm, Monday to Friday

Office hours: 9:00am to 5:00pm, Monday to Friday
Cashier hours: 9:15am to 4:30pm, Monday to Friday

Sholhaven Water Group
City Administrative Centre
PO Box 42
Nowra, NSW 2541

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