Register for eNotices
eNotices is an electronic accounts service that allows you to receive your quarterly Water Accounts through email and then have access to them through your own personal portal. It's easy to set up and manage and allows you to update your details at any time.
Signing up for eNotices gives you a range of helpful benefits including:
- Registering multiple properties and accounts in one place;
- Registering multiple owners (and property managers) so everyone gets a copy of the bill;
- And be tax ready every year.
PLEASE NOTE: New property owners must have received an account in their name before they can register.
How to sign up
It's easy to sign up for eNotices, just follow the steps below.
Step 1.
Have a copy of your latest Water Account ready.
Step 2.
Locate the eNotice banner on your account.
- Using your phone? Scan the QR code to open the portal. Using this method your Water Account reference number will automatically appear.
- Using your computer? Click here to open the portal - in the 'Sign Up' tab insert the unique reference number that is provided in the green banner.
Step 3.
Enter your email address.
Step 4.
Click the yellow 'Sign Up' button.
To complete the sign up process, you will receive an email verification from eNotices requesting you create a password.
Step 5.
Create a password in your email notification.
Access the eNotice portal
If you have signed up for our electronic service, you can log in at any time.
enotice portal
How to update your email address
Simply click on the button below and log into the eNotices portal.
From the dashboard click on 'update contact details'.
eNotices Portal
How to manage multiple properties all in one place
Once you set up an account, you can easily manage multiple properties in your eNotices portal.
Simply log in to eNotices and using the latest copy of each new account, select "Accounts" then insert the unique eReference number (as seen on your Water Account), and click "Add".
If you no longer own or manage one of the properties listed in your portal, you can simply remove it from your list of accounts. By doing this you will no longer receive the water bill for this property.
enotices portal
How to register multiple owners and managing agents
Once you are registered with eNotices, you can add multiple email recipients to the account. By doing this, each owner can be notified each time a Water Account is issued, including property managing agents.
Simply log in to the eNotices portal, select "Emails" and follow the prompts.
If a managing agent no longer manages the property, they must notify us to remove them from the property account.
IMPORTANT: Do not create multiple profiles for the one property. When multiple profiles are created, the latest profile will supersede all others.
enotices portal
Change back to paper bills
If you decide eNotices isn't for you, you can change back to paper bills at any time.
To activate this change, call or email us and we will close the account at our end.
Please note: By changing back to paper bills, you will not be able to view past accounts issued.