National performance reporting

The National Performance Report provides an annual, independent benchmark of pricing and service quality of Australian urban water utilities.

Any urban water authority that serves more than 10,000 properties is required to report under the performance framework.

Produced by the Bureau of Meteorology (the Bureau) the report provides a commentary and analysis of key performance measures and their drivers. It includes information on:

  • Assets
  • Connections
  • Environment
  • Finance
  • Health
  • Pricing
  • Water data

How we compare

Follow the links below to see how we compare between major, large, medium and small water utilities. Shoalhaven Water is considered a 'large' water utility.