Shoalhaven Water offer eligible customers a pensioner concession on their water account.
The maximum annual concession available for an eligible pensioner is:
- Half of the water charges (availability and usage), to a maximum of $87.50, and
- Half of the sewerage service charges, to a maximum of $87.50
Further to this, each quarter Council will pay an additional $2.50 against the water availability charge and an additional $2.50 against the sewer availability charge to assist with the removal of the interest grace period.
Water accounts are issued every three (3) months, if you become an eligible pensioner part way through the year and you meet the conditions, the concession will commence from the beginning of the next quarter billing cycle.
Equally, if your pension concession ceases part way through the year the concession will cease at the end of the current quarterly billing cycle.
Please note: Amounts provided above are based on a pensioner with full eligibility. If you are not the sole owner of the property, you may receive a lesser amount.
To be eligible to apply for a pensioner concession on your water account, you must:
- Hold a current pensioner concession card, or DVA Gold card
- Own and live in the home you are requesting a concession for
Steps to apply
If you are eligible, follow the steps below to find out more or how to apply.
Find out what discounts are available for rate payers by visiting Shoalhaven City Council's pensioner concession page.