Make an online payment

Using your debit or credit card, you can make an online payment to your water account at any time.

Please note: Credit card payments incur a surcharge. Diners Club cards are not accepted.

Before you start

Have your details ready

To make an online payment you will need:

  • A debit or credit card account
  • Your unique 8-digit reference number as indicated on your water account

You can find this number highlighted in yellow in the bottom right-hand corner of your water account, it starts with a 6.

biller code and reference number example

How to pay online

Follow the link below to Shoalhaven City Council's online payment gateway

Provide your 8-digit reference number and payment details when prompted.

Pay Online

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539