Notify us of a non-urgent issue via our online form
Using your debit or credit card, you can make an online payment to your water account at any time.
Please note: Credit card payments incur a surcharge. Diners Club cards are not accepted.
Make a payment at any time using our online payment gateway.
Need to check your account balance before making a final payment, call us on 02 4429 3214.
When you are ready to make an online payment, you will need:
You can find your reference number in the payment panel of your Water Account; it starts with a 6.
The link below will take you to Shoalhaven City Council's payment gateway. Provide your 8-digit reference number and payment details when prompted.
Payment gateway
Payble is an online payment service to help you manage your Water Account.
Once you register, you can choose to pay your bill in smaller, more frequent payments and never forget a payment again. It’s free, easy to set up and you can check your balance at any time.
find out more
Call us on (02) 4429 3214 or visit your closest administration centre
Nowra Administration Centre Opening hours: Monday to Friday, 9:00am to 4:00pm 36 Bridge Road, Nowra NSW 2541
Ulladulla Branch Office Opening hours: Monday to Friday, 10:00am to 2:00pm 14 Deering Street, Ulladulla NSW 2539