Notify us of a non-urgent issue via our online form
Your property's water meter is essential for us to accurately measure and charge for your water use. Please contact us if you have identified the need for any meter maintenance or repairs.
Can you see any physical signs of damage to the water meter? This may include:
Our team will investigate the issue and either repair or replace the meter.
Go to our water breaks and leaks
This diagram shows where Shoalhaven Water’s responsibility ends and the homeowner’s begin.
If the damaged equipment is not Shoalhaven Water's responsibility, please contact your plumber.
If it’s urgent it’s best to call us on 02 4429 3214 (24 hours/7 days) so we can get our team out to investigate as soon as possible.
For non-urgent issues, submit an online maintenance request and attach a photo or video of the issue.
The link below will take you to Council's online request management platform.
Report a problem
Call us on (02) 4429 3214 or visit your closest administration centre
Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541
Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539