Please be advised that any water meter service requests and/or payments received after the 13th November 2023 cannot be guaranteed installation within 20 working days.
If a service requires an under bore or is greater than a 20mm service, please allow additional time. All meter applications submitted after the 14th November 2022 will remain a priority for operations staff in the new year.
Developments such as commercial or industrial developments may require a larger service connection than a standard residential property.
Our metered service connection sizes for commercial properties are:
- 20mm
- 25mm
- 32mm
- 40mm
- 50mm
- 80mm
- 100mm
Services greater than 100mm are available on request.
Steps to apply
More information
Once the meter has been installed:
- The property owner or builder must engage a licensed plumber to connect the meter to the dwelling
- All internal pipes on the property including taps and drains, are the property owner’s responsibility
Should a meter be damaged or interfered with, charges may be issued to the property owner.