Apply for a fire service installation

The following fire service connections are available:

  • Unmetered fire service
  • Combination meter with fire service
  • Manifold with bulk water meter and fire service

If your property includes a separate hydrant and sprinkler fire service, a testable backflow prevention device must be installed at the property boundary upstream of any booster assembly or off-take. 

If a water meter is required for the fire service, water and sewer availability charges will apply to the property account.

Important: Under Council's Backflow Prevention and Cross Connection Control Policy, a Double Check Detector Assembly (DCDA) must be installed on fire services and registered with Shoalhaven Water. For more information, visit our Backflow Prevention page. 

Steps to apply

Click on the below tabs to find out what you need, how to apply, and what happens next.

Before you apply

Step 1.Have your development reference number ready

When you apply for a fire service installation, you will be asked to provide your Water Development Notice reference number (e.g. DA24/1234).

Step 2.Have your documentation ready to upload

You will be asked to provide:

  • A Service Location Plan, and
  • Hydraulic Plans and Water Sizing Calculations, prepared by a qualified consultant.

A Service Location Plan is a simple diagram that provides us the information we require to install the meter in the position you want. Your nominated location must:

  • Be positioned along the front boundary, and
  • Not exceed one (1) metre in from the front boundary.

You can upload your Service Location Plan and Hydraulic Plans in JPG or PDF format during the application process.

Please note: In some cases, conduit for a long service may already be installed connecting to a water main that is located on the opposite side of the street. If your preferred location does not line up with the existing conduit, additional conduit installation costs will be incurred. In this instance we will contact you to discuss costs and possible alternative service location options.

How to apply

Complete the online application form

Have your required documentation such as Water Development Notice reference number (e.g. DA23/1234), Service Location Plan, and Hydraulic Plans and Water Sizing Calculations ready to upload when prompted.

The link below will take you to Council's online request management platform.

Apply online

Please be advised: Due to an influx of connections, an underbore installation will take a minimum of 30 business days.

What happens next

Step 1.Application review

On receipt of application, we will review your Service Location Plan and Hydraulic Plans and if approved, issue a payment advice (invoice).

Full payment must be made prior to works commencing.

Step 2.Fire service installation

On receipt of payment, we will install the meter in accordance with the approved Service Location Plan (or agreed alternative) within approximately 20 business days. To avoid delays, the site must have a minimum two (2) metre clearance at the installation point.

Please note that weather and site conditions may cause delays beyond the estimated timeframe.

Step 3.Connection to premises

All internal pipes on the property including taps and drains, are the property owner’s responsibility. Once the fire service has been installed, the property owner or builder must engage a licensed plumber to connect the service to the premises.

If a Backflow Prevention Device has been installed, it must be tested by an Accredited Backflow Prevention Plumber and registered with us. For more information visit our Backflow Prevention page.

Should a meter be damaged or interfered with, charges may be issued to the property owner.

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 9:00am to 4:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 10:00am to 2:00pm
14 Deering Street, Ulladulla NSW 2539

Service location plan example

Here is an example of a service location plan for a fire service installation.

Please be reminded that your preferred location must be along the front boundary of the property. 

If your preferred location does not line up with an existing conduit, we will contact you to discuss costs and possible alternative service location options.

example service location plan for fire service

Hydraulic plans and water sizing calculations

Hydraulic plans or water sizing calculations must be prepared by a qualified professional — such as a licensed plumber or hydraulic consultant — in accordance with relevant Australian Standards.

Plans should include:

  • Available water pressure (certificate available on request)
  • Existing water main size servicing the development
  • Required sizes for metered and unmetered services
  • Development complexity and water demand
  • Proposed service locations
  • Number and access to meter services
  • Maintenance and replacement considerations
  • Backflow prevention devices (may affect pressure)
  • Impact on the broader water supply system

Plans and calculations can be uploaded with your application in JPG or PDF format.

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