Notify us of a non-urgent issue via our online form
If you have received a larger than usual water account due to an undetected leak, you may be eligible for a rebate.
Applications will only be accepted from:
Follow this link to find out how to nominate an authorised account representative.
Before we can approve a leak reduction rebate, you must meet the following criteria:
Claims will not be accepted if they:
Ensure the invoice details the cause and location of the leak and confirmation of repair.
In the case where a plumber was not used, you will need a declaration by the owner indicating the cause and location of the leak and confirmation of the repair.
Upload your plumber's invoice or owner's declaration when prompted.
The link below will take you to Council's online request management platform.
Call us on (02) 4429 3214 or visit your closest administration centre
Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541
Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539
Increased water usage costs associated with leaks can be an unexpected financial burden.
If you need assistance paying outstanding usage charges, residential customers may consider accessing our payment assistance scheme.