Notify us of a non-urgent issue via our online form
Direct debit allows you to make regular weekly, fortnightly or monthly payments on your water account directly from a nominated bank account. Our service also has the option to pay the full amount owing on the due date.
Our online form allows you to register, update your bank details, or cancel the direct debit service at any time.
Please note: Credit card payments are not accepted. Fees may be incurred if a transaction is dishonoured.
To register, update your bank details, or cancel your direct debit service, you will need:
Your water reference number can be found highlighted in yellow in the lower right-hand corner of your account. This number will start with a 6.
Provide your 8-digit reference number and payment details when prompted.
The link below will take you to Council's online request management platform.
Call us on (02) 4429 3214 or visit your closest administration centre
Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541
Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539
To avoid unnecessary payments, remember to cancel your direct debit if you no longer own the property.