Register for the tap re-washer program

Shoalhaven Water offer eligible customers a re-washer service to replace washers from dripping taps.

The service is limited to 'standard' tap fittings which are installed above stainless steel basins such as kitchen sinks and laundry tubs. It also applies to taps fitted outside the house, such as meter taps and yard taps.

Please note: The tap re-washer service does not apply to the following:

  • Toilet cisterns
  • Tap washers over porcelain basins
  • Hot water systems
  • Flick-mix taps

Steps to register

Before you start

Check that you are eligible

To be eligible for the tap re-washer program you must either be:

  • A Shoalhaven registered pensioner concession card holder, or
  • Participating in our Payment Assistance Scheme.

If this is you, we will arrange for your leaking taps to be re-washered by a licensed plumber within a few weeks.

How to register

To register for this service, contact us directly on 02 4429 3214.

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539

More information

You can easily undertake a water audit at your property by using our water audit information sheet.

By reading your water meter before and after an activity, you can then determine how much water is used not only for individual circumstances, but as an overall guide to your weekly water usage.