Register for the tap re-washer program

Our tap re-washer program is aimed at saving water and saving you money. It is available to all customers who hold a current Pensioner Concession Card or participating in our Payment Assistance Scheme.

Taps must be visibly leaking.

This service is limited to standard indoor tap fittings installed on stainless steel basins such as kitchen sinks or laundry tubs. We also replace leaking outside taps such as meter taps and garden taps.

It does not include taps or showerheads installed on tiles, toilet cisterns, hot water systems, or flick mixer taps.

Steps to register

How to register

Step 1.Check that you are eligible

You must be registered with Centrelink and hold a current Pensioner Concession Card or be participating in our Payment Assistance Scheme. 

Step 2.Call us

To register for this service, contact us directly on 02 4429 3214. We need your name, property address and contact details. 

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 9:00am to 4:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 10:00am to 2:00pm
14 Deering Street, Ulladulla NSW 2539