Taste and odour in water can vary from tap to tap and can be impacted by naturally occurring minerals, treatment processes or something in your internal plumbing.
Sources of common tastes and odours
Chlorine odours can be caused by the small amount of chlorine in the water reacting with household plumbing fixtures such as hoses, tap washers, and tap strainers/aerators.
If you are experiencing this problem, start by checking each tap until you can eliminate the source.
Musty, mouldy or earthy
Musty, mouldy or earthy tastes or odours can be caused by organic growth within water pipes.
This is most commonly noticed if you have not used your taps for a while, such as returning from holidays. Try running the tap for a few minutes to clear the lines.
A metallic taste may occur if the internal water pipes on the property have corroded and the rusty metal is transferring to your drinking water.
If high doses are present, customers may also notice a change in the colour of the water. A plumber may be required to rectify this problem.
Steps to report a problem