Report low water pressure or loss of water supply

You might experience low water pressure or lose water when an incident such as a burst water main has occurred or we are completing planned or unplanned maintenance in your area.

How to report

Before you start

Step 1.Look for any outage announcements on the website

When there are outages or planned maintenance, these announcements are located at the top of every page on the website.

Step 2.Check our latest news articles to see if any recent news articles mention your area

You can view our news section here.

How to report

If it’s urgent it’s best to call us on 02 4429 3214 so we can get our team out to investigate as soon as possible.  

For non-urgent issues, submit an online maintenance request and attach a photo or video of the issue. 

The link below will take you to Council's online request management platform.

Report a problem

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539