Due to privacy reasons, if you need to contact us to discuss a deceased estate or to advise us of the passing of one our customers we will require you to forward us a copy of the customer’s Death Certificate and Will that lists you as an Executor of the Estate.
Submit notification using our online form.
We don’t disconnect the services from the property, so water and sewerage services will remain available. Water accounts continue to be raised approximately every 90 days and remain in the deceased person’s name until the property is transferred to the Executor(s) or to the surviving owner(s).
If a change of ownership is required, your solicitor will lodge the appropriate forms with the NSW Land Registry Services for you.