Apply to upsize a commercial water meter service

When property use changes, the existing meter may need to be replaced with a larger meter to provide adequate service to the property.

Upsizing a water meter will affect water pressure to a property so any proposed changes must comply with relevant building and plumbing standards.

All upsizing requests will be subject to assessment and approval by Shoalhaven Water.

Commercial property upsizing applications and payment of fees is the responsibility of:

  • Property owners, or
  • Secretary of Body Corporate (non-residential strata units)

Should unforeseen circumstances occur during works further fees may be charged.

Steps to apply

Before you start

Have your hydraulic engineer's report ready to upload

To apply to upsize a water meter, you must provide a hydraulic engineer's report indicating:

  • Existing water meter number
  • Recommendation of replacement size in accordance with relevant building standards (e.g. BCA, Plumbing and drainage standards, NSW Fire Service requirements)
  • Water sizing calculations
  • Plans of the premises indicating all essential services (e.g. fire services, backflow prevention devices)
  • Water pressure certificate (if relevant)

How to apply

Submit the online application form

Upload relevant documentation to support your request, i.e. hydraulic engineer's report, plans, certificates, etc.

The link below will take you to Council's online request management platform.

Apply here

What happens next

On receipt of your application, we will:

  1. Review the application to determine viability
  2. Issue a payment advice (invoice)

On receipt of payment, we will schedule the upsize of the current meter with the approved resized meter. You must ensure the site has a two (2) metre square clearance where the work is to occur.

Upsizing a meter will take to up 20 business days from date of payment.

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539