Apply for a dual occupancy or granny flat meter connection

When building a dual occupancy or adding a granny flat or secondary dwelling where no subdivision is proposed, the following metered service connections are available:

  • One (1) additional standard (20mm) metered service (so that each unit/dwelling has its own separate service)
  • One (1) 25mm metered service
  • 25mm service line with manifold (two (2) x 20mm meters)

When a torrens title subdivision is proposed, a separate standard 20mm meter to each dwelling/unit within the property boundary will be required. Strata, community and neighbourhood title subdivisions need individual meters, but these meters can be configured on a manifold.

The type of metered service connection is usually stated on your water development notice. If you do not have a water development notice, please contact us on (02) 4429 3214.

Steps to apply

Before you start

Have your documentation ready to upload

When you apply for a dual occupancy or granny flat meter connection, you will be asked to provide:

  • Your water development notice number (e.g. DA23/1234)
  • A service location plan which can be uploaded as a jpg or pdf

What is a service location plan?

A service location plan is a simple diagram that provides us the information we require to install your meter in the position you want.

Your nominated location must:

  • Be positioned along the front boundary, and
  • Not exceed one (1) metre in from the front boundary

example service location plan for dual occupancy

Please note: If your preferred location requires the installation of a conduit, additional costs will be incurred. We will contact you to discuss costs and possible alternative service location options.

How to apply

Complete the online application form

Provide your water development notice number (e.g. DA23/1234) and upload your service location plan when prompted.

The link below will take you to Council's online request management platform.

Apply online

What happens next

On receipt of application, we will:

  1. Review your request to determine the location is viable
  2. Calculate costs of the meter connection
  3. Issue a payment advice (invoice)

On receipt of payment, we will schedule the installation of the meter/s at the property boundary as indicated on the service location plan you provided. You must ensure the site has a two (2) metre square clearance where the installation is to occur.

Please allow up to 20 business days for the installation to occur.

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539

More information

Once the meter/s have been installed:

  • The property owner or builder must engage a licensed plumber to connect the meter/s to the dwelling
  • All internal pipes on the property including taps and drains, are the property owner’s responsibility

Should a meter be damaged or interfered with, charges may be issued to the property owner.

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