Register for dialysis assistance

We understand that some of our customers have special needs.

We keep a register of those customers who require large amounts of water to be used at home, especially those who require the use of at-home dialysis machines.

By registering your details as an at-home dialysis customer you will receive the following benefits: 

Notification of water interruptions

  • We will notify you as soon as possible in the event of an unplanned water interruption
  • We will issue notifications prior to a planned water interruption

Additional assistance

  • We will provide you with discounted water usage charges
  • We will paint your water meter blue to easily identify your house to allow our operations crews to easily identify your additional needs whilst undertaking repairs in your area
  • Shoalhaven City Council will provide an additional 80L red-lid bin, at no further cost, to assist with increased medical waste requirements of at-home dialysis

Steps to register

How to register

Submit our online registration form below

The link below will take you to Council's online request management platform.

Register Online

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539