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You Are Here : Home / Your account/Concessions and assistance

Concessions and assistance

Discover our range of assistance programs to help when you need us the most.

Apply for a pensioner concession

Find out how you can apply for a pensioner concession on your water account.

Payment assistance scheme

Facing financial difficulty? Find out how we may be able to help.

Apply for a plumbing reimbursement

Find out if you are eligible for a plumbing reimbursement if a sewer blockage on your property was caused by an issue in a council main.

Apply for an undetected water leak rebate

Undetected leaks can be costly. Find out if you are eligible for a rebate.

Register for dialysis assistance

Find out how we can help you with dialysis assistance.

Register for the tap re-washer program

Find out if you are eligible to apply for a tap re-washer service on your dripping taps.

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Walawaani (welcome),

Shoalhaven City Council recognises the First Peoples of the Shoalhaven and their ongoing connection to culture and country. We acknowledge Aboriginal people as the Traditional Owners, Custodians and Lore Keepers of the world’s oldest living culture and pay respects to their Elders past, present and emerging.
Walawaani njindiwan (safe journey to you all)

This acknowledgment includes Dhurga language. We recognise and understand that there are many diverse languages spoken within the Shoalhaven.


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Nowra City Administration Centre
36 Bridge Rd, Nowra NSW 2541 Australia

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14 Deering St, Ulladulla NSW 2539 Australia

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