Metered Standpipe Hire

Shoalhaven Water have 25mm and 65mm metered standpipes available for hire and we also offer the option for contractors and water carters to fill up their tankers at bulk water filling stations. 


Metered Standpipes

It is illegal to use standpipes other than those hired from Shoalhaven Water in the Shoalhaven area of operations. 

When you hire a standpipe from us:

  • You agree to abide with the AS3500 requirements of the NSW Code of Practice Plumbing and Drainage which ensures no form of cross connection or contamination can occur to the Shoalhaven potable water supply; and 
  • You read and agree to the Terms & Conditions in our Metered Standpipe Hire Agreement which contains information on prohibited areas for drawing water, and our current fees and charges.

Customers wishing to obtain a standpipe must apply to Council using the online application below.

Bulk Water Filling Stations

Bulk water filling stations offer a cheap and convenient means for contractors, water carters and rural customers to access drinking water. Shoalhaven Water have stations available for use in Kangaroo Valley and Tomerong. 

Customers wishing access to the Bulk Water Filling Stations must apply to Council for an access key using the online application below.

Apply Online

When you apply online, an invoice will be emailed to the applicant. This must be paid prior to, or on pickup of the standpipe or bulk water filling station key. If you choose to pay the invoice online you will need to provide a receipt number to our counter staff, or if you are paying at the counter you will need to present the invoice.

Standpipes and keys can be picked up from:

Shoalhaven City Council Administration Building - Bridge Road Nowra. 

Low Pressure Prohibited Areas

Refer to our Standpipe Hire Agreement to view the list of prohibited areas where water must not be drawn from.

Penalties will apply if:

  • Shoalhaven Water receives complaints of no water or dirty water due to water being drawn in one of these low-pressure areas; or
  • Damage occurs to the hydrant or main through use of standpipes at these locations. Any repair charges will be forwarded on to the person responsible. 

Submit a Meter Reading

Quarterly meter readings must be submitted on request. 

Should the hirer fail to present a standpipe reading, a usage charge will be calculated based on average standpipe water usage as per Council’s Fees & Charges. 

Shoalhaven Water reserves the right to read the meter on the standpipe at any time.

Returning the Metered Standpipe

On return of a standpipe, we will read the meter and deduct the water usage charges from your refundable deposit.

Please note that if the standpipe is damaged, a full refund may not be given. 

Need help?

For further information regarding Standpipe Hire contact Shoalhaven Water on  02 4429 3214.