Request an extra or emergency pumpout

Step 1.Important information

We offer standard and emergency pumpouts. These services are invoiced separately to your Council rates notice and include the minimum service charge plus a fee for every 100 litres removed over 2,500 litres, per tank, per service. 

• A standard pumpout service will be performed within three (3) working days from receipt of your request.
• An emergency pumpout will be performed within 24 hours of receipt of your request.

*If you require an emergency pumpout you must contact us on (02) 4429 3214 so that we can escalate your request. 

Step 2.Review our effluent removal fees and charges

Step 1.Monitor the level of contents in the tank.

Step 2.Schedule an extra service if required.

Step 3.Talk to visitors about the need to reduce water discharge into the system.