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Tap Re-Washer Program

Shoalhaven Water offer eligible customers a re-washer service to replace washers from dripping taps.

Dripping Tap

The tap re-washer program is limited to "standard" tap fittings which are installed above stainless steel basins such as kitchen sinks and laundry tubs and it also applies to taps fitted outside the house, such as meter taps and yard taps.

The tap re-washer service does not apply to the following:
  • Toilet cisterns
  • Tap washers over porcelain basins
  • Hot water systems
  • Flick-mix taps

Who can apply

Eligible customers include any Shoalhaven resident who is a registered pensioner concession card holder or is a customer who may be experiencing serious financial hardship and is participating in our Payment Assistance Scheme.

If this is you, we will arrange for your leaking taps to be re-washered by a licensed plumber within a few weeks.

How to apply

To apply for this service, contact us directly on 02 4429 3214.

Additional information

We can also undertake a water audit with you at your property to assess the water usage relative to your individual circumstances. We can also suggest other ways water usage could be reduced.