If you are experiencing financial hardship or have found yourself with an outstanding amount owing on your Water Account, contact us to discuss your options.
Our options include:
- Make an arrange to pay your account by instalments, or
- Request to defer your payment for a period of time
Shoalhaven Water would like to ensure full water services are maintained. Agreeing on a solution, making regular payments, and maintaining contact with us will prevent restriction of your water service and avoid additional costs to have normal flows restored.
By making a formal arrangement with us, you agree to pay your outstanding Water Account by regular instalments. On receipt of your application, we will review the details and contact you if we require further information.
Under the Local Government Act, interest will continue to accrue on any outstanding balances.