Register a new pumpout service

If you would like Council's contractor to conduct your effluent pumpout service, please follow the steps below to register.

Registration includes:

  • Signing up for an ongoing regular scheduled pumpout services, and
  • Annual fees being levied on your Council rates notice

Registration is required for new properties who are currently not serviced by Council's contractor.

If you have recently purchased a property that was previously serviced by Council's contractor, registration is not necessary. Council will be advised of the change of ownership and update our records.

Please note: Registration only applies to newly installed sewage management systems intending to commence regular effluent pumpout services.

Steps to register

Before you start

Step 1.Have your documentation ready to upload

To register a new service, you will need:

  • Your approval to operate a sewage management facility number issued by Council's Environmental Services team (e.g. DR23-XXXX)

Step 2.Review the effluent removal fees and charges

  • Registration includes an annual effluent removal charge levied by Council on your rates notice to cover all scheduled pumpouts for the year.
  • Further fees apply to additional services or larger than scheduled volumes.  



How to register

Complete the online registration form

Provide your approval to operate a sewage management facility number when prompted.

What happens next

Council will raise an effluent charge on your rates notice which covers all scheduled pumpouts for the year removing up to 2500 litres per service.

An additional invoice will be issued for pumpouts greater than 2500 litres.

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539