Request a change of pumpout frequency

Our effluent pumpout service offers a range of scheduled options from bi-weekly to eight (8) weekly.

The frequency of pumpouts to your property needs to be based on the volume of effluent collected in the tank. This will vary based on your tank size, occupancy in the household and use of the system.

At any time you can increase or decrease your scheduled service.

If you are unsure of your current service schedule, contact us to find out.

Steps to apply 

Before you start

Review the relevant fees and charges

Download and view the effluent removal fees and charges.

Please note: Any changes to your pumpout schedule will be adjusted on your Council rates notice.

How to request

Complete the online request form

Click here to view form.


Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 8:30am to 5:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 9:00am to 5:00pm
14 Deering Street, Ulladulla NSW 2539