Request a sewer manhole adjustment

Sewer manholes are access points to Council’s sewer mains and are used to check the condition of sewers, clear blockages in sewer lines and provide access to investigate and rectify infiltration. Good access is essential. 

We understand that at times property owners, builders, or developers may require a manhole to be raised or lowered due to works going on within a property. On application, a manhole adjustment request will be assessed and if approved, undertaken by Shoalhaven Water free of charge.

How to apply

Before you start

Required documentation 

When you submit our online manhole adjustment form, we require:

  • A photograph of the existing manhole clearly showing the problem. 
  • Measurements of the proposed adjustment.  

Documentation can be submitted in jpg or pdf format. 

How to request

Submit our online application

Upload your documentation when prompted.

The link below will take you to Council's online request management platform.

Apply online

What happens next

Step 1.Review request

On application, we will review the adjustment request.

Step 2.Approved applications

If approved, we will undertake the work within 20 business days from date of approval.

Need help?

Need help? Contact us today

Call us on (02) 4429 3214 or visit your closest administration centre

Nowra Administration Centre
Opening hours: Monday to Friday, 9:00am to 4:00pm
36 Bridge Road, Nowra NSW 2541

Ulladulla Branch Office
Opening hours: Monday to Friday, 10:00am to 2:00pm
14 Deering Street, Ulladulla NSW 2539

More information

Other than Council employees or persons contracted to Council, no person is allowed to conduct work on Council owned sewerage infrastructure (including sewer manholes).

We conduct routine manhole inspections to ensure sewer manholes:

  • Are accessible and visible
  • Do not leak or have stormwater directed into them, and
  • Do not contain tree roots or blockages.

If a manhole within your property is not accessible, Council may direct you to make it accessible or do work on your behalf. In some instances, excavation may be required.