If a private plumber has attended a sewer related issue at your property, and they confirm the blockage was in Council’s sewer main, and Shoalhaven Water was notified and attended the site to clear the blockage in Council's mains, you may be eligible for reimbursement of the plumber’s call‑out and investigation costs. Reasonable reimbursements are typically between $200 and $300 (including GST).
We provide a 24/7 service for sewer blockages and should be contacted as the first point of call wherever possible.
Steps to apply
Click on the tabs below to find out what you need and how to apply for a plumbing reimbursement.